Communication
Emma Longridge
Content Manager
5 Ways to improve customer experience in the financial industry
Meet your financial services customer expectations with tools that help you serve them better such as live chat platforms.
Communication
Selman Gokce
Marketing Specialist at UserGuiding
How User Onboarding Completes Customer Support - UserGuiding
Today's customer support lacks a crucial component to the users' experience. In this article, we discuss how user onboarding completes customer support.
Communication
Emma Longridge
Content Manager
Response Time: Why It’s Important and How It Affects Your Sales
Customer service response time is highly important for customer satisfaction rates. Read on to learn why live chat is your solution to quick response times.
Communication
Emma Longridge
Content Manager
Working With a Remote Team
Learn about the pros and cons of remote work life at one company and learn about what it’s like working remotely.
Communication
Emma Longridge
Content Manager
Is live chat worth it? 5 reasons why you need it
Take a look at the benefits of live chat tools and consider why they’re necessary for your business’s success.
Communication
Emma Longridge
Content Manager
Live chat Vs. Chatbots
All you need to know about live chats and chatbots
Communication
Emma Longridge
Content Genius
Take your team remote... here’s why
Ever thought about taking your team remote? Follow JivoChat's example... it's a lot more beneficial than you think.
Communication
Timur Valishev
JivoChat CEO
5 Follow Up Emails With 67% Open Rates By CEO’s
“Email Marketing is a great way to follow up with your leads and improve your sales, check this list of the 5 best emails you should be sending to your potential customers”
Communication
Lucas Carvalho
JivoChat CMO
Sell More Using Twitter: 7 Easy Strategies
“Increase your sales and online presence by including Twitter in your marketing strategy!”
Communication
Paulo Andraus
Super Seller
Facebook F8 2018 - What You Need to Know
“Check out the most important announcements made in this year’s Facebook developer conference - F8”
Communication
Luciano Larrossa
Marketing Magician
10 clients complaints and 3 answers to each
Enrich JivoChat's Predefined Answers catalog with the most frequently asked questions about virtual stores!
Communication
Luciano Larrossa
Marketing Ninja
10 Skills That Any Entrepreneur Must Study Before Starting Your Business
These 10 skills are paramount to start a successful business!
Communication
Lucas Carvalho
Ninja do Suporte
20 Brazilian social media blogs to follow and understand everything about it
These 20 national and international media blogs will allow you to see the tool more clearly!
Communication
Lucas Carvalho
Support Ninja
The story of the entrepreneur who set up an ecommerce on Instagram.
Meet Alexandra and how she created her own (and successful) business model on Instagram!
Communication
Lucas Carvalho
Support Ninja
10 Ways to Make Online Recruitment for Ecommerce
Learn what to use to guide a selection process for remote partners!
Communication
Clayton Quist
Customer Service Genie
8 signs it’s time to invest in online customer service
Make sure you know when the time has come to dedicate your efforts to satisfying your client’s needs
Communication
Clayton Quist
Customer Service Genie
12 essential features for a Wordpress online chat platform
Put together a list of criteria to help you decide which chat to use on your WordPress site
Communication
Clayton Quist
Customer Service Genie
12 reasons why your emails end up in SPAM folders
Find out why your emails end up in spam folders, and what changes to make!
Communication
Clayton Quist
Customer Service Genie
7 strategies to use for your commercial online chat
With clear objectives and defined strategies, your commercial online chat could be what makes you stand out from the crowd
Communication
Clayton Quist
Customer Service Genie
6 reasons to install an online chat platform on your blog
Having a blog doesn’t mean you shouldn’t have an online chat! Find out why
Communication
Clayton Quist
Customer Service Genie
9 tips to improve your website’s online customer service
Avoid making mistakes and not seeing results by following these tips for excellent online customer service!
Communication
Clayton Quist
Customer Service Genie
10 key features for your online chat platform
Use these criteria to help you decide which is the best chat platform for your site!
Communication
Lucas Carvalho
Support Ninja
7 tips for using Instagram in your online store!
In addition to Facebook, Instagram is another medium you should use in your business. Especially if you work with products that depend a lot on the image like photos, fitness or with an attractive design.
Communication
Luciano Larrossa
Marketing Magician
5 tips to have excellent customer service in e-commerce.
Before being a great novelty in the market, the service in the e-commerce area has evolved considerably over the years, mainly with the change in the relations between consumer and customer in social networks.
Communication
Lucas Carvalho
Support Ninja
How to ace in your Ecommerce service on Twitter.
Social networks can be the rise or fall of your "empire," whatever it may be. Carrying out the service and dissemination through microblogs, such as Twitter, can make a small response be passed on by thousands of people and make their brand known, for better or for worse.
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