Communication
5 Ways to improve customer experience in the financial industry
Meet your financial services customer expectations with tools that help you serve them better such as live chat platforms.
Concepts and communication tips for you to deepen and treat this discipline with mastery in the conversations with your clients.
Meet your financial services customer expectations with tools that help you serve them better such as live chat platforms.
Today's customer support lacks a crucial component to the users' experience. In this article, we discuss how user onboarding completes customer support.
Customer service response time is highly important for customer satisfaction rates. Read on to learn why live chat is your solution to quick response times.
Learn about the pros and cons of remote work life at one company and learn about what it’s like working remotely.
Take a look at the benefits of live chat tools and consider why they’re necessary for your business’s success.
All you need to know about live chats and chatbots
Ever thought about taking your team remote? Follow JivoChat's example... it's a lot more beneficial than you think.
“Email Marketing is a great way to follow up with your leads and improve your sales, check this list of the 5 best emails you should be sending to your potential customers”
“Increase your sales and online presence by including Twitter in your marketing strategy!”
“Check out the most important announcements made in this year’s Facebook developer conference - F8”
Enrich JivoChat's Predefined Answers catalog with the most frequently asked questions about virtual stores!
These 10 skills are paramount to start a successful business!
These 20 national and international media blogs will allow you to see the tool more clearly!
Meet Alexandra and how she created her own (and successful) business model on Instagram!
Learn what to use to guide a selection process for remote partners!
Make sure you know when the time has come to dedicate your efforts to satisfying your client’s needs
Put together a list of criteria to help you decide which chat to use on your WordPress site
Find out why your emails end up in spam folders, and what changes to make!
With clear objectives and defined strategies, your commercial online chat could be what makes you stand out from the crowd
Having a blog doesn’t mean you shouldn’t have an online chat! Find out why
Avoid making mistakes and not seeing results by following these tips for excellent online customer service!
Use these criteria to help you decide which is the best chat platform for your site!
In addition to Facebook, Instagram is another medium you should use in your business. Especially if you work with products that depend a lot on the image like photos, fitness or with an attractive design.
Before being a great novelty in the market, the service in the e-commerce area has evolved considerably over the years, mainly with the change in the relations between consumer and customer in social networks.
Social networks can be the rise or fall of your "empire," whatever it may be. Carrying out the service and dissemination through microblogs, such as Twitter, can make a small response be passed on by thousands of people and make their brand known, for better or for worse.
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